(Launch Imaging Edge Desktop and click the button, if displayed.) Upgrade Imaging Edge Desktop to the latest version. If you tried the above and still cannot connect You can download the latest version of the driver from. If a Device Server driver manufactured by SILEX is installed, the camera may not be recognized via a USB connection. When using the Windows version, and a driver manufactured by SILEX is installed Start > Settings > Update & Security > Windows Security > Firewall & network protection When installing Imaging Edge Webcam, first specify a setting other than as the camera setting in the web conferencing system and then quit all web conferencing systems.Ĭlick in the device selection window.įirewall settings for Windows® Defender in Windows®10 can be changed by following the steps below. When using a web conferencing system such as Imaging Edge Webcam In this case, quit these applications and wait for about one minute. If you launch Remote while an online storage application or an application that operates the camera remotely is running, the message may appear and you may be unable to connect. Ensure that is activated by selecting or from the MENU of the camera. To use Remote, you need to set the camera to the mode. On cameras with an access authentication setting (including cameras to which an access authentication setting has been added by updating the system software), update to the latest version of Imaging Edge Desktop (Remote/Viewer/Edit) to connect via Wi-Fi or wired LAN. When using access authentication to encrypt communication
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